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Case Study: Allegan County Michigan Upgrades Document Management System

Allegan County Michigan, which is primarily an agricultural area, has 180 employees and over 114,000 citizens. The small county is responsible for operating the jail, maintaining rural roads, operating the major local courts, keeping files of deeds and mortgages, maintaining vital records, and administering public health regulations, as well participating with the state in the provision of welfare and other social services.

And, as you can imagine, all of these services create a huge demand on the small county’s document management capabilities.

The Problem: The existing document management system, Documentum, provided by EMC, had been set up as a centralized scanning operation and was primarily used only by the courts due to licensing constraints. Allegan County needed to deploy an all-encompassing document management system to handle the needs of the county’s numerous departments and responsibilities.

The Solution: FileBound.

With an unlimited user-licensing model, FileBound allowed the county to deploy this document management system countywide. Other benefits of FileBound included:

-Allegan County was able to leverage the distributed capture capabilities to reduce the cost of delivering documents

-Allegan County was able to eliminate time delays in getting documents stored on the system and available for use

-Allegan County was able to use the FileBound IBM AS 400 integration to improve processes that the courts used to interact with the State Judicial Information System

-Allegan County was able to to fully implement an enterprise-wide solution that allows all the departments to have a solution specifically configured to meet their needs

If you would like to learn more about FileBound, please contact Micro Records Company, Inc. by calling 877-410-SCAN or visit!

Since 1964, Micro Records Company has been providing quality document conversion and full records management solutions to our diverse client base, which includes government, insurance, utilities, education, legal, hospitals and banks.

Micro Records is a leading document scanning services company that provides value pricing and quality document conversion deliverables. We offer document scanning, imaging and indexing services that provides “Best Value” for enabling organizations to successfully utilize the true value of information contained in paper files, resulting in increased productivity, performance and profits.

We use the latest technology to ensure our clients receive the highest quality records management solutions.

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This entry was posted on Tuesday, April 10th, 2012 at 8:47 pm. Both comments and pings are currently closed.