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Case Study: The City of Niles, Ohio

The city of Niles, Ohio has a population of over 20,000 residents. The Niles city government, which oversees all city budgetary decisions, the Board of Control, and all city departments (water, electric, sewage, garbage pickup, police, etc.), has a staff of about 100 employees.

The Problem: 20,000 residents and numerous government departments create a ton of documents…far too many documents for 100 employees to adequately manage. The volume of paper eventually became overwhelming for the tiny force of employees. Documents were being stored in many different locations around the city and employees were running out of options of where to put items. And when a retrieval request came in for a document, it was almost impossible to retrieve that document quickly.

The Solution: Filebound Document Management Solution

Benefits of FileBound

-Improved customer service

-Back file scanning

-Multiple users can access any document or map at any given time

-Greatly enhanced document access

-Secures access to information

-All membership data and images are backed up to their network

-Saves time

-Saves money

-Frees up valuable office space

-And much more!

If you would like to learn more about FileBound, please contact Micro Records Company, Inc. by calling 877-410-SCAN or visit!

Since 1964, Micro Records Company has been providing quality document conversion and full records management solutions to our diverse client base, which includes government, insurance, utilities, education, legal, hospitals and banks.

Micro Records is a leading document scanning services company that provides value pricing and quality document conversion deliverables. We offer document scanning, imaging and indexing services that provides “Best Value” for enabling organizations to successfully utilize the true value of information contained in paper files, resulting in increased productivity, performance and profits.

We use the latest technology to ensure our clients receive the highest quality records management solutions.

You can also follow us on FacebookTwitterLinkedInGoogle+, and YouTube as well!

This entry was posted on Friday, May 11th, 2012 at 11:20 pm. Both comments and pings are currently closed.