Thermal-Vac, a machine shop based out of California, lives by the following statement: “We build good parts here, at a profit if we can, a loss if we must, but always good parts.” So as you can imagine, Thermal-Vac runs a pretty tight shop.
The problem with Thermal-Vac was not their dedication to excellence. It was their ability to manage the documentation associated with the hundreds of jobs they conducted on a day-to-day basis. Each job has relatively the same documents associated with it:
- Thermal Treatment Chart
- Customer Order Fax Confirmation
- Production Trailer
- Purchase Order
- Signed Shipper
Each of these documents needs to be shared and readily available to administrative personnel for timely reviews and often necessary for re-orders.
The Solution: Filebound Document Management Solution
Email integration and Word integration has made it easy to add or extract documents on an as-needed basis to get information to and from customers. Other benefits include:
- Documents are no longer unsecured
- All images are backed up and maintained
- Machinists and Administrators can share job history and part manufacturing data amongst themselves
- Customers now have a wider access to certification documentation, past job history, and heat-treatment logs, helping to solidify customer retention rates.
If you would like to learn more about FileBound, please contact Micro Records Company, Inc. by calling 877-410-SCAN or visit MicroRecord.com!
Since 1964, Micro Records Company has been providing quality document conversion and full records management solutions to our diverse client base, which includes government, insurance, utilities, education, legal, hospitals and banks.
Micro Records is a leading document scanning services company that provides value pricing and quality document conversion deliverables. We offer document scanning, imaging and indexing services that provides “Best Value” for enabling organizations to successfully utilize the true value of information contained in paper files, resulting in increased productivity, performance and profits.
We use the latest technology to ensure our clients receive the highest quality records management solutions.
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